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Shop visibility in AI: Do AI chatbots recommend your shop?

Customers are increasingly asking ChatGPT, Claude, Gemini or Perplexity where to buy and what to look out for. Aelo checks whether your shop is mentioned in these responses, who is mentioned instead, and provides a list of tasks to change that.
Free account without a card, 250 AeloCoins to get you started
Case study: a lime producer from the Łódź region, five measurements in 2026
0 → 18 out of 18queries in which the AI mentions the brand
6% → 100%queries in which the AI cites the brand’s website
0 → 1 of 4AI models that recommend the brand
Problem

Do AI chatbots recommend your shop?

A customer asks the AI chatbot where to buy something and receives a few suggestions. If your shop isn’t among them, the customer won’t find their way to it. Aelo shows you, in figures, how often your shop is mentioned in the replies and which other shops the models recommend instead.
That’s what they do GEO. We explain how this differs from search engine optimisation in this article SEO, GEO and AEO.
The owner of an online shop with a tablet in a bright office
DiagnosisYour shopThe model knows the shopYesThe model recommends itNo
AI responsewithout your shop„Where can I buy good winter tyres?”Shop AComparison siteYour shop?
„But how come – we’re doing the same thing, yet he’s visible and I’m not?”
A customer’s reaction to the first scan, July 2026
In shopping categories this comparison hurts most: product ranges and prices are often similar, and the model recommends only a few shops.
What you get

What does a shop get with Aelo?

Metrics for purchase enquiries, reports, tasks and implementation materials. Everything you need to ensure your shop is featured prominently in AI chat responses.

Who gets mentioned in your category

In how many responses do ChatGPT, Claude, Gemini and Perplexity mention your shop, in what position, and alongside whom?.

Whose criteria does the model replicate?

The model tells the customer what to look out for when making a purchase. You can see whose perspective these criteria are based on.

Comparison sites and rankings

Comparison sites and rankings often come before shops in the answers. Advisers suggest how to get into them.

How-to content

Texts and graphics to accompany the questions customers ask before making a purchase. You publish them.

Product pages and reviews

List of missing information that prevents the model from referencing the shop: product details, reviews on external sites, and delivery and returns policies.

Comparable results

The same neutral scan and a fixed set of shopping questions, so any change is reflected in the figures.
How it works

A single closed circuit

The measurement itself does not alter the result. Aelo guides your shop through the process, from diagnosis, via content, back to measurement.
01
Visibility in AI
It measures whether models mention your shop, in what position and alongside whom. A full scan is carried out once a month, using the same set of questions.
02
Tasks
Converts the result into a list of tasks, ordered by impact.
03
Advisors
They explain what the numbers mean and indicate the next move.
04
Studio
He prepares content and graphics relating to the vulnerabilities identified.
05
Brand awareness
It keeps track of information about your shop so that each new piece of content is consistent with the previous one.
The same cycle every month. Aelo doesn't publish anything in your shop: you implement the materials yourselves.
Two online shop staff members are discussing the visibility results in the AI on a laptop
Proportion of responsesYour categorySAShop A31%POComparison site24%TSYour shop12%
First scan

What will you see in the first report?

Visibility broken down across the four models, market share compared to the competition, and a list of barriers. This is the basis on which you build your plan for the first month.
01

Find out who’s ahead of you

Competitors, comparison sites and rankings that the models mention in your category instead of your shop.
02

Implement tasks according to their impact

List tasks It explains where to start: product pages, reviews, how-to content.
03

Check the results every month

Another full scan using the same set of questions illustrates the difference. Why once a month?
Evidence

How has the visibility of the lime manufacturer changed?

A lime manufacturer from the Łódź region. The same set of 18 questions and five measurements, from 24 June to 14 October 2026. Simply running the campaign on their own website was enough for the models to start recognising the brand.
Queries containing the term
0 out of 1818 out of 18
The brand appears in the answers to all the questions in the set.
Brand website citations
6%100%
The models cite the brand’s website as the source in all 18 queries.
Recognisability in models
3 out of 44 out of 4
ChatGPT, Claude, Gemini and Perplexity recognise the brand.
All four models now know the brand, and one already recommends it. For the others to follow, the brand still needs independent reviews, editorial mentions and rankings in its category. These are exactly the gaps Aelo points out in its tasks. Latest results
Price List

How much does Aelo cost for a shop?

A Free account is sufficient for testing. If you have just one shop, the Starter plan is usually enough. Choose the Pro plan if you run several shops or brands, or if you want to create adverts in Studio.
In every plan: visibility audit, measurement in four AI models and access to all modules.
Free0 złnet / monthFor testing: one measurement with a full report, without a card.Key phrases3 (9 questions)MeasurementdisposableFull reportdisposableAdvisors1Users1Brands1AeloCoins in the plan250 one-offGive it a go
Starter399 zł319 złnet / monthnet / monthFor a single shop: daily monitoring and a full report every month.Key phrases6 (18 questions)Measurementevery dayFull reportevery monthAdvisors2Users1Brands1AeloCoins in the plan500 every monthGive it a go
RecommendedPro999 zł799 złnet / monthnet / monthFor several shops or brands, with ads in Studio.Everything from the Starter package, plus:Key phrases12 (36 questions)Advisors4Users2Brands3Custom tickets and notes✓Advertisements in Studio✓AeloCoins in the plan750 every monthGive it a go
Get started with a Free account, no card required20% cheaper per yearYou can cancel your monthly subscription in the control panel
FAQ

Questions from shops

Short answers to the questions online shops ask before launching.
Does Aelo measure the visibility of my products?

It measures brand visibility in search queries within your category, including shopping-related queries. The set of search queries is generated from the topics described in the brand card. We describe the method in methodology.

Do I need to connect my shop to Aelo?

No. Aelo does not integrate with the sales platform. To begin with, it indexes the subpages of your website, and gathers the rest of its knowledge from the models’ responses.

Is this competitor price monitoring?

No. We look at what models say about brands in your category, rather than their prices and availability.

How much does Aelo cost for a shop?

The Starter package costs 399 zł net per month, and the Pro package costs 999 zł net. If you opt for annual billing, you pay 20% less. The Free starter account is free of charge and does not require a card. Price List

Why do the answers mention comparison sites rather than shops?

Because models are keen to use lists and rankings. This is evident from the citations: which domains dominate the category. This is the basis for the reputation tasks in the module Tasks.

What if my shop isn't mentioned at all?

Let’s start with the barriers: models need a way to verify that a shop exists and is trustworthy. The first report highlights which indicators are missing. We discuss this in the article when AI doesn’t know your business.

Does Aelo publish content on my shop?

No. Studio We prepare the text and graphics; you publish them.

Will Aelo boost my shop’s sales?

Aelo tracks whether AI chatbots mention your shop and shows you what to change. Between a mention and a purchase lies the rest of the shop: the product range, prices and customer service; that’s why we don’t promise specific sales figures.

How long will it take before I see a change?

The results are assessed following the next full scan, i.e. after a month. We explain why not sooner in the article Why aren’t the changes visible straight away?.

Does Aelo guarantee that the AI will start recommending my shop?

No. Aelo takes measurements, identifies any gaps and prepares the materials. The result is shown in a comparison of the scan before and after implementation.

You can find more questions about plans, measurements and data in FAQ.

The first step

Check your shop before a customer asks the AI chatbot about the competition

Just one check is all it takes to see whether the AI recommends your shop, who it recommends instead, and where to start. No card required, with 250 AeloCoins to get you started.
01

Sign up for a Free account

No card and no contract. The account is active straight away.
02

Add your shop

The first three sections of the brand description will suffice.
03

Start the measurement

You’ll see whether the four AI models recommend your shop and who they rank above it.
04

Carry out the first tasks

The to-do list tells you where to start. You can check the result in the next full scan.

Check whether the AI recommends you or your competitors

A free report within 24 hours on working days